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Technical Help needed

Discussion in 'Techno-Magic' started by Hugo, May 28, 2004.

  1. Hugo Gems: 15/31
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    Remove all ads!
    A short while ago, I got my BroadBand internet connection.
    After getting knocked over the head by a couple of viruses, I hastily installed Norton Antivirus.
    I got my PC working again, and all seemed to be normal.
    Now however, when I start playing Morrowind or Vice City, two games that used to work perfectly before all this, I get a flash of a blue screen, and then my PC reboots itself; when this started happening, FarCry (another game) was still working perfectly.
    Recently however, the same thing happened to FarCry and yesterday, it even happened while I was just on my Windows desktop playing music and surfing the internet.

    Anyone know this problem and/or have some solutions??? I really need some :help: here

    PS my specs are WinXP Pro, P4 2.4 ghz cpu, 256 MB RAM, and a Nvidia GeForce FX 5600 video card.

    If you need any more information let me know.
    Thank you all out there
     
    Hugo, May 28, 2004
    #1

  2. Ahrontil Gems: 8/31
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    Norton Antivirus sucks as it feels that it has to take over your computer's system functions in order to protect them. This causes problems with all the other software that wants to access those functions.

    The free version of AVG is much better.

    You must have the latest version of NAV installed to work with XP (NAV 2002 is said to work though).

    You can try;

    Enter safe mode and uninstall NAV;

    Run SFC /scanow (from the Start Menu Run dialogue) to check that all your system files are intact.

    Reinstall NAV

    The Norton site has a troubleshooting knowledgebase

    The message on the Blue Screen Of Death (BSOD) should help you narrow your search.
     
    Ahrontil, May 28, 2004
    #2
  3. Splunge

    Splunge Bhaal’s financial advisor Adored Veteran Pillars of Eternity SP Immortalizer (for helping immortalize Sorcerer's Place in the game!) Torment: Tides of Numenera SP Immortalizer (for helping immortalize Sorcerer's Place in the game!)

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    I always disable NAV if I'm playing a game; this might help.

    But the reboot problem sounds more like a virus (Blaster, maybe?). The NAV website should help; you may need to run a removal tool if it is indeed a virus problem.
     
    Splunge, May 28, 2004
    #3
  4. chevalier

    chevalier Knight of Everfull Chalice ★ SPS Account Holder Veteran

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    I use a free antivirus software called AntiVir from free-av.com. It rules.
     
    chevalier, May 28, 2004
    #4

  5. Hugo Gems: 15/31
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    thanks for the feedback, I got tired of the virus ****ting so I formatted my HD and now, stuff is working again.
    I should surf more carefully now though
     
    Hugo, Jun 1, 2004
    #5
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